Saxon Publishing: Privacy Notice
Saxon Publishing Limited is committed to the protection of any personal data we obtain from you whether you buy something from us, or whether you simply contact us by email or through any other means.
This Privacy Notice describes the types of information we collect from you, how we use it, how you can manage the information we have about you, and how you can contact us. The information to which our Privacy Notice applies is “personal data” (which is defined in current data privacy law as information which can identify living people). Where we refer to personal data below, we use the term “personal information”.
The contents of our Privacy Notice may change from time to time. Please check it now and again so that you are sure you are happy to share your personal information with Saxon Publishing. This Privacy Notice was last updated in July 2021.
Who we are
We are Saxon Publishing Limited. We are a company registered in England and Wales. Our registered office address is at Alum House, 5 Alum Chine Road, Bournemouth, Dorset, United Kingdom, BH4 8DT .
How do we collect your personal information?
WE DO NOT COLLECT PERSONAL INFORMATION DIRECTLY FROM CHILDREN.
We collect your personal information in the following ways:
- if you choose to buy something from us;
- if you are seeking general information about Saxon Publishing and what we do, when you contact us through our website or via email.
- if you have consented to receive any promotional communications from us (we will ask for your consent before we use your personal information for this purpose).
- if you access our website, we identify your IP address and may collect other information about the way in which you use our website if you consent.
What personal information do we collect?
Depending on the method of collection, the personal information we collect might be all or some of the following:
- your name;
- your email address;
- your phone number;
- your delivery address;
- the name and contact details of any individual for whom you request a delivery;
- the IP address of the computer you use;
- the internet browser from which you visited our website;
- the pages you visit on our website and how long you viewed them for;
- any other personal information not listed above that you give to us by any method.
We don’t hold any payment data that you provide, as this is collected by our third party payment service providers and they do not share this with us.
How we use personal information we collect
We use personal information and other information we collect so that we can provide information, fulfil orders made through our website, run our website and answer enquiries.
We will assume that you have the authority to provide to us all information that you choose to, particularly if you provide us with a gift recipient’s contact details.
How long do we keep your personal information?
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
We take all appropriate technical and organisational measures to ensure the integrity and security of the personal information held by Saxon Publishing.
Sharing your personal information
We share your personal information with organisations that help us to fulfil the orders placed on our website or who otherwise provide us with services (“third party service providers”) to help us to do our business, so for example, we engage a shipping company and an email distribution company.
We may also share or reveal personal information if we are obliged or permitted to do so by law, or if it is required by law enforcement, fraud prevention, credit reference agencies, tax authorities or regulatory bodies.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Exporting your personal information
Some of our third party service providers have servers or operations based outside the UK. Where they do, we ask that they have appropriate protections in place so that we know all data will be looked after as though it were subject to the UK’s laws on data protection. Should you need further details on which third party processors we use that are based outside the UK, please let us know.
Managing personal information
You have the right as an individual to manage the personal information we hold about you and make amendments if this is necessary. You are also able to withdraw any consent you might have given us to receive marketing communications, such as newsletters or general information about our products. You may also object to Saxon Publishing using your personal information even if we rely on our legitimate interests to make use of it.
You have several rights in relation to your personal information under data protection law. In relation to most of these, if you exercise them we may ask for information from you to confirm your identity and, where applicable, to help us find your personal information. We will respond to you as soon as possible and within thirty days after we have received a valid request.
You have the following rights:to request a copy or summary of the personal information that we hold about you and to receive it from us within 30 days
- to correct and update your personal information
- to withdraw your consent (where we rely on it) from receiving any further communications from us which are not necessary (we will not send you invitations, newsletters and other marketing communications unless you consent to receive them) or in respect of other matters for which your consent has already been given
- to object to certain kinds of processing of your personal information such as automated processing and profiling
- to erase your personal information or restrict its use
- to complain to the Information Commissioner’s Office (ICO) as our relevant United Kingdom supervisory authority regulating data privacy matters.
With your consent, we use certain cookies to help us understand how our website visitors use our website. More information about these cookies, including how you can disable them in your browser should you wish to do so, is available here.
You can exercise your rights and manage your information by contacting us at: firstname.lastname@example.org
Issues and complaints
If you have an issue regarding how we handle personal information, please do not hesitate to contact us. We will do everything we can to try to resolve your issue. If however you need to make a complaint, the contact details of the ICO are as follows:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Telephone number: 0303 123 1113